Shipping policy

Shipping Policy – Smart Walk Store

At Smart Walk Store, we offer premium luxury walking canes crafted from wood, acrylic, plastic, and more. We provide reliable shipping services within Pakistan and internationally.

1. Shipping Within Pakistan

  • Delivery Time: 2–5 business days

  • Processing Time: 1–2 business days

  • Shipping Cost: Free shipping on all orders within Pakistan

  • Payment Options: Cash on Delivery (COD) available nationwide

  • Couriers Used: daewoo fastex m&p courier pakistan tcs

2. International Shipping

  • Delivery Time: Typically 7– days depending on destination

  • Processing Time: Varies by product type:

    • Ready-made products: Usually dispatched within 2–3 days

    • Customized or special-design items: May take 1 to 2 weeks depending on customer requirements

  • Shipping Cost: Shipping charges are added based on courier fees in each country and calculated at checkout.

  • Customs & Import Duties:

    • Customers are responsible for any customs duties, taxes, or import fees charged by their country.

    • Please check with your local customs office before placing your order.

3. Order Tracking

  • Tracking numbers will be provided via email or SMS once your order ships.

  • You can track your shipment on the courier’s website.

4. Important Notes

  • Please ensure your delivery address and contact details are accurate.

  • Report any damaged or incorrect products within 48 hours with photos.

  • Delivery times may be affected by customs clearance, holidays, or weather conditions.